Last month, in When AI Agents Enter the Enterprise, Is Our Observability Ready? , Sachin Dabir argued that monitoring built to show whether systems are running cannot, on its own, show whether an agent is behaving correctly. This whitepaper is the practitioner follow-up. It helps CIOs, CTOs and enterprise architects extend observability from technical health to decisions, actions and verified business outcomes.

In this whitepaper, you’ll explore:

• The six places AI enters the enterprise architecture
• What changes when an application becomes an agent
• The new questions your dashboards must answer
• Three dashboards: CIO, IT Operations and Governance
• How far current monitoring tools will take you
• The practical role of OpenTelemetry, and its blind spots
• A reference observability architecture for agentic systems
• How to prove it works before it scales