Elastic Observability Engineer L3

Location: Mumbai

Please send us your resume at careers@ashnik.com

The Position

Ashnik is looking for a highly skilled L3 Elastic Observability Engineer to join our Technology Solutions Team.

This is a senior, hands-on role for engineers who have designed, built, and stabilized Elastic clusters from scratch, handled complex performance issues, and acted as the final technical escalation point. You will work on greenfield and large-scale production deployments, solve deep performance and architecture issues, and collaborate closely with customers and internal teams to ensure reliability, scalability, and long-term success of Elastic-based observability platforms.

This role demands strong technical depth, structured problem-solving, and clear communication.

Key Responsibilities

Architecture & Implementation

  • Design, implement, and stabilize greenfield Elasticsearch clusters for observability use cases (logs, metrics, traces, APM).
  • Own cluster architecture decisions: node roles, shard strategy, index lifecycle, storage, and scaling models.
  • Plan and execute cluster upgrades, version migrations, and re-architecture with minimal downtime.

Performance & Troubleshooting

  • Act as L3 escalation for complex production issues related to:
  • cluster instability
  • indexing/search performance
  • JVM, heap, GC, and memory pressure
  • shard imbalance and hot nodes
  • query and ingestion bottlenecks
  • Perform deep root-cause analysis and drive permanent fixes—not workarounds.
  • Tune Elasticsearch for high-throughput, low-latency workloads.

Platform & Infrastructure

  • Work extensively on Linux-based systems for performance tuning, networking, and storage optimization.
  • Deploy and operate Elastic on Kubernetes environments (ECK or custom setups).
  • Integrate Elastic with ingestion pipelines using Logstash, Beats, Elastic Agent, and other data sources.
  • Support deployments across on-prem and cloud platforms (AWS / Azure / GCP).

Operational Excellence

  • Define and enforce best practices, standards, and documentation for Elastic deployments.
  • Mentor L1/L2 engineers and review their designs, fixes, and operational decisions.
  • Collaborate with Elastic support and internal product teams on complex cases.
  • Communicate clearly with customers on issues, resolutions, and architectural recommendations.

Good to Have (Nice-to-Have)

  • Experience with Elastic APM and distributed tracing.
  • Exposure to SIEM or security analytics use cases.
  • Experience working in customer-facing support or consulting roles.
  • Scripting experience in Python / Bash for automation and diagnostics.
  • Elastic certifications (or willingness to pursue them).

Qualifications

Engineer Experience & Essential Skills

  • 5 to 7 years of hands-on experience working with Elasticsearch in production environments.
  • Proven experience implementing greenfield Elastic clusters (not only operating existing ones).
  • Strong expertise in:
  • Elasticsearch internals
  • indexing and search performance tuning
  • shard design, ILM, rollover, reindexing
  • security, authentication, and access control
  • Solid experience with Kubernetes (deployment, scaling, troubleshooting).
  • Strong hands-on experience with Linux OS, networking, and system-level troubleshooting.
  • Experience handling high-volume ingestion and large datasets.
  • Ability to analyse logs, metrics, and traces to diagnose complex system issues.
  • Strong communication skills—able to explain technical issues clearly to customers and internal teams.
  • High sense of ownership and accountability for problem resolution.

What you’ll Do

  • Work on complex, real-world Elastic deployments— not demo or toy setups.
  • Be trusted as a technical authority within the team.
  • Exposure to enterprise-scale observability platforms across BFSI and regulated industries.
  • Opportunity to grow into Architect / SME roles as Ashnik expands.
  • Work closely with open-source technology leaders and Elastic ecosystem partners.
  • Clear career progression beyond support into architecture and solution ownership.

Why Join Ashnik

Work on next-generation architectures integrating open source, AI, cloud-native, and highperformance compute.
Design systems that impact mission-critical environments and real-world customer outcomes.
Partner with leading technology vendors and innovators in the open-source ecosystem.
Fast, global career growth with opportunities to build regional and global practice areas.
Competitive compensation, medical benefits, learning & certification support, generous leave, and recognition programs.
Ready to architect the future of observability and AI?
Let’s talk!!

Benefits

We understand the importance of Team Members well-being and work-life balance. That’s why we offer a range of benefits, including:

  • Comprehensive Medical Insurance: We’ve got your health covered with our comprehensive medical insurance plan
  • Flexible Working Options: We promote work-life balance with flexible working options, allowing you to manage your professional and personal commitments effectively
  • Continuous Training & Development: We value continuous learning and offer opportunities for professional growth through training and development programs
  • 24×7 Team Assistance Program: Our team assistance program provides support when you need it, ensuring you have the resources to thrive
  • Generous Parental and Family Leave: We recognize the importance of family and provide generous parental and family leave options
  • Paid Medical and Annual Leaves: Enjoy paid medical and annual leaves to recharge and relax
  • Reward and Recognition Program: Your hard work and dedication are acknowledged and rewarded through our recognition program

About Ashnik

Since 2009, Ashnik has been a leading provider of enterprise open-source solutions across India and Southeast Asia. We help organizations build mission-critical platforms across Unified Observability, Streaming Data Pipelines, Databases, and Application Delivery.
We work with technologies such as Elastic, Kafka, Kubernetes, PostgreSQL, NGINX, Apache Spark, Yuga byte, and Ansible, serving over 300 global enterprises across BFSI, Telecom, and other regulated industries.
At Ashnik, engineers work on real problems, real scale, and real impact.

If you’ve built Elastic clusters from the ground up, debugged them under pressure, and enjoy solving hard problems—this role is for you.