Elastic Engineer -L2
Location: Mumbai
Please send us your resume at careers@ashnik.com
The Position
Ashnik is looking for talented and passionate people to be part of our Technology Solutions Team. You will be responsible for solving technical problems to ensure uptime and performance of the ELK cluster for observability solution. You will take responsibility for solving technical issues around Elastic, Logstash, Kibana, Grafana and underlying infrastructure, including configuration and tuning and performance. Taking the ownership to solve the problems, being proactive, collaborative team members and quest for learning new technologies are the key traits for this role.
What’s In It For You?
Be a Thought Leader
At Ashnik, you’ll have the opportunity to establish yourself as a thought leader in the open-source space. Work on transformative projects that shape the future of enterprise technology.
Multi-Technology Exposure
Move beyond traditional product sales or delivery—engage in end-to-end solutioning across observability, data pipelines, databases, and application platforms. Broaden your technical and strategic skill set through diverse, hands-on engagements.
Collaborate with Industry Pioneers
Join forces with seasoned professionals who have been at the forefront of the open-source movement in Asia. Learn, grow, and innovate alongside experts.
Drive Digital Transformation
Contribute directly to high-impact digital transformation projects for some of the fastest-growing enterprises. Your work will play a pivotal role in their evolution and success.
Accelerate Your Career
As Ashnik grows across India and Southeast Asia, so can your career. We support internal growth, cross-functional opportunities, and regional mobility to fuel your professional journey.
Key Responsibilities
- Be the first point of contact for support and resolve ticket in defined SLA
- Monitor and optimize the performance of Elasticsearch clusters to ensure system stability, reliability, and scalability
- Design and Deploy new Elasticsearch clusters to support large-scale data search and analytics applications
- Apply updates and patches to keep the cluster up-to-date and in line with organizational policies
- Develop and maintain scripts for managing Elasticsearch clusters, including automation of routine tasks
- Create and maintain complex visualizations and dashboards in Kibana to support business needs
- Perform regular backups and recovery operations for Elasticsearch clusters
- Communicate with customer and internal team regarding problems reported and solved status in timely and effective manner
- Communicate effectively internally and with product support team to reproduce, resolve support cases and maintain documentation
- Document Elasticsearch configurations, procedures and best practices
- Mentor and provide guidance to junior engineers and other team members.
- Stay updated with the latest developments in Elasticsearch, related technologies and recommend improvements.
Experience and Essential Skills:
- Bachelor’s degree in Computer Science, Information Technology, or a related field.
- 4 to 6 years of experience in technical team managing ELK cluster
- Must have strong experience in implementation and management of Elastic clusters, Kibana and Logstash, REST API integration, onboarding of workload and deploying APM
- Experience in troubleshooting, maintaining and supporting production setup
- Experience in configuration parameters, indexing, search and query performance tuning, security and administration of ELK cluster
- Advanced scripting skills in languages such as Python, Bash, or similar
- Good understanding of Indices Mapping, Index management such as archiving, reindexing, sharding etc.
- Hands on experience of working on the Linux operating system
- Experience with cloud services and on-premises platforms e.g., AWS, Azure, Google Cloud
- Ability to interact effectively with customers for problem resolution
- Sense of urgency and ownership to get problems solved in timely manner
- Ability to work on multiple tickets/support cases effectively and be able to manage time critical tasks
Benefits
We believe in supporting our team members with benefits that promote well-being, flexibility, and growth:
- Comprehensive Medical Insurance – Your health is our priority.
- Flexible Work Options – Achieve balance with adaptable work arrangements.
- Continuous Learning & Development – Stay ahead with ongoing upskilling opportunities.
- 24×7 Team Assistance Program – Access support whenever you need it.
- Generous Family & Parental Leave – We respect and support family priorities.
- Paid Annual & Medical Leaves – Recharge with adequate time off.
- Reward & Recognition Program – Your contributions are celebrated and valued.
About Ashnik
Founded in 2009, Ashnik has been a pioneer in bringing advanced open-source technologies to enterprises across Southeast Asia and India. We are a leading provider of enterprise open-source solutions, empowering organizations to modernize their infrastructure, accelerate innovation, and drive digital transformation.
Our comprehensive offerings span Solutions, Services, Support, and Subscriptions across core technology domains, including Unified Observability, Real-Time Data Pipelines, Database Platforms, and Application Delivery Platforms. We leverage AI and Machine Learning to build impactful enterprise solutions, tailored to the needs of modern businesses.
More than 300 leading enterprises worldwide trust Ashnik to solve complex challenges. We proudly partner with global open-source leaders such as PostgreSQL, Elastic, Kafka, NGINX, Kubernetes, Apache Spark, MongoDB, Yugabyte, and Ansible.
At Ashnik, we’re committed to enabling success through open, scalable, and future-ready technology solutions.