L1 Kafka Administrator

Location: Mumbai

Please send us your resume at careers@ashnik.com

The Position

We are seeking a dedicated L1 Kafka Administrator to join our 24×7 managed services team. The ideal candidate will provide first-level support for large Kafka cluster, ensuring its smooth operation and addressing any issues promptly. This role requires a proactive individual with strong problem-solving skills and a keen interest in Kafka administration.

Preferred Qualifications

  • 4 to 5 years of Industry experience
  • Bachelor’s degree in Computer Science, Information Technology, or a related field
  • 2 to 3 years of relevant experience
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Key Responsibilities

  • Monitor Kafka clusters for performance, availability, and security.
  • Perform routine operational checks to ensure the health of Kafka brokers, topics, and partitions.
  • Respond to alerts and incidents, troubleshoot issues, and escalate to L2 support as needed.
  • Assist in the deployment and configuration of Kafka brokers and other components.
  • Maintain and update documentation related to Kafka operations and incident management.
  • Work closely with the L2 support team to understand ongoing issues and learn from resolutions.
  • Ensure compliance with service level agreements (SLAs) and operational processes.
  • Participate in shift rotations to provide 24×7 support coverage.
  • Provide initial triage and troubleshooting for Kafka-related issues and incidents.

Requirements

  • Basic understanding of Confluent Kafka architecture and its components.
  • Familiarity with Linux/Unix operating systems and basic system administration tasks.
  • Experience with monitoring and logging tools (e.g., Prometheus, Grafana, Kibana).
  • Strong problem-solving skills and the ability to work under pressure.
  • Excellent communication and teamwork skills.
  • Willingness to work in a 24×7 shift environment, including nights, weekends, and holidays.
  • Experience with any messaging systems (e.g., RabbitMQ, ActiveMQ).
  • Basic knowledge of scripting languages (e.g., Bash, Python) for automation tasks.
  • Understanding of networking concepts and protocols.
  • Prior experience in a similar support role, preferably in a managed services environment.

What’s In It For You?

Be a Thought Leader
At Ashnik, you’ll have the opportunity to establish yourself as a thought leader in the open-source space. Work on transformative projects that shape the future of enterprise technology.

Multi-Technology Exposure
Move beyond traditional product sales or delivery—engage in end-to-end solutioning across observability, data pipelines, databases, and application platforms. Broaden your technical and strategic skill set through diverse, hands-on engagements.

Collaborate with Industry Pioneers
Join forces with seasoned professionals who have been at the forefront of the open-source movement in Asia. Learn, grow, and innovate alongside experts.

Drive Digital Transformation
Contribute directly to high-impact digital transformation projects for some of the fastest-growing enterprises. Your work will play a pivotal role in their evolution and success.

Accelerate Your Career
As Ashnik grows across India and Southeast Asia, so can your career. We support internal growth, cross-functional opportunities, and regional mobility to fuel your professional journey.

Benefits

We believe in supporting our team members with benefits that promote well-being, flexibility, and growth:

  • Comprehensive Medical Insurance – Your health is our priority.
  • Flexible Work Options – Achieve balance with adaptable work arrangements.
  • Continuous Learning & Development – Stay ahead with ongoing upskilling opportunities.
  • 24×7 Team Assistance Program – Access support whenever you need it.
  • Generous Family & Parental Leave – We respect and support family priorities.
  • Paid Annual & Medical Leaves – Recharge with adequate time off.
  • Reward & Recognition Program – Your contributions are celebrated and valued.

About Us

Founded in 2009, Ashnik has been a pioneer in bringing advanced open-source technologies to enterprises across Southeast Asia and India. We are a leading provider of enterprise open-source solutions, empowering organizations to modernize their infrastructure, accelerate innovation, and drive digital transformation.

Our comprehensive offerings span Solutions, Services, Support, and Subscriptions across core technology domains, including Unified Observability, Real-Time Data Pipelines, Database Platforms, and Application Delivery Platforms. We leverage AI and Machine Learning to build impactful enterprise solutions, tailored to the needs of modern businesses.

More than 300 leading enterprises worldwide trust Ashnik to solve complex challenges. We proudly partner with global open-source leaders such as PostgreSQL, Elastic, Kafka, NGINX, Kubernetes, Apache Spark, MongoDB, Yugabyte, and Ansible.

At Ashnik, we’re committed to enabling success through open, scalable, and future-ready technology solutions.