L2 Kafka Administrator

Location: Mumbai

Please send us your resume at careers@ashnik.com

The Position

We are looking for an experienced L2 Kafka Administrator to join our 24×7 managed services team. The ideal candidate will provide second-level support for our large Kafka cluster, addressing complex issues, optimizing performance, and ensuring the reliability of our Kafka infrastructure. This role requires in-depth knowledge of Kafka and strong analytical skills.

Preferred Qualifications

  • 5 to 7 years of Industry experience
  • Bachelor’s degree in Computer Science, Information Technology, or a related field
  • 3 to 4 years of relevant experience
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Key Responsibilities

  • Provide advanced troubleshooting and resolution for Kafka-related issues escalated from L1 support.
  • Perform root cause analysis for recurring incidents and implement long-term solutions.
  • Optimize Kafka cluster performance, including tuning configurations and managing resource utilization.
  • Implement and manage Kafka security configurations, including SSL/TLS, Kerberos, and ACLs.
  • Collaborate with Kafka Architect and other team members to plan and execute cluster upgrades and scaling operations.
  • Develop and maintain operational scripts for automation and monitoring purposes.
  • Create and maintain comprehensive documentation for Kafka operations and support procedures.
  • Mentor and train L1 support staff to improve their troubleshooting skills and knowledge of Kafka.
  • Ensure compliance with service level agreements (SLAs) and operational best practices.
  • Participate in on-call rotation to provide 24×7 support coverage.

Requirements

  • Proven experience as a Kafka Administrator or in a similar role, with strong knowledge of Confluent Kafka.
  • Familiarity with containerization tools such as Docker and Kubernetes.
  • Experience with other messaging systems like RabbitMQ or ActiveMQ.
  • Understanding of microservices architecture and DevOps practices.
  • Proficiency in Linux system administration.
  • Experience with monitoring and logging tools (e.g., Prometheus, Grafana, Kibana).
  • Strong scripting skills (e.g., Bash, Python) for automation and task management.
  • In-depth understanding of networking concepts and protocols.
  • Experience with Kafka security implementations (SSL/TLS, Kerberos).
  • Strong analytical and problem-solving skills.
  • Excellent communication and teamwork skills.
  • Ability to work in a 24×7 shift environment as part of an on-call rotation.

What’s In It For You?

Be a Thought Leader
At Ashnik, you’ll have the opportunity to establish yourself as a thought leader in the open-source space. Work on transformative projects that shape the future of enterprise technology.

Multi-Technology Exposure
Move beyond traditional product sales or delivery—engage in end-to-end solutioning across observability, data pipelines, databases, and application platforms. Broaden your technical and strategic skill set through diverse, hands-on engagements.

Collaborate with Industry Pioneers
Join forces with seasoned professionals who have been at the forefront of the open-source movement in Asia. Learn, grow, and innovate alongside experts.

Drive Digital Transformation
Contribute directly to high-impact digital transformation projects for some of the fastest-growing enterprises. Your work will play a pivotal role in their evolution and success.

Accelerate Your Career
As Ashnik grows across India and Southeast Asia, so can your career. We support internal growth, cross-functional opportunities, and regional mobility to fuel your professional journey.

Benefits

We believe in supporting our team members with benefits that promote well-being, flexibility, and growth:

  • Comprehensive Medical Insurance – Your health is our priority.
  • Flexible Work Options – Achieve balance with adaptable work arrangements.
  • Continuous Learning & Development – Stay ahead with ongoing upskilling opportunities.
  • 24×7 Team Assistance Program – Access support whenever you need it.
  • Generous Family & Parental Leave – We respect and support family priorities.
  • Paid Annual & Medical Leaves – Recharge with adequate time off.
  • Reward & Recognition Program – Your contributions are celebrated and valued.

About Us

Founded in 2009, Ashnik has been a pioneer in bringing advanced open-source technologies to enterprises across Southeast Asia and India. We are a leading provider of enterprise open-source solutions, empowering organizations to modernize their infrastructure, accelerate innovation, and drive digital transformation.

Our comprehensive offerings span Solutions, Services, Support, and Subscriptions across core technology domains, including Unified Observability, Real-Time Data Pipelines, Database Platforms, and Application Delivery Platforms. We leverage AI and Machine Learning to build impactful enterprise solutions, tailored to the needs of modern businesses.

More than 300 leading enterprises worldwide trust Ashnik to solve complex challenges. We proudly partner with global open-source leaders such as PostgreSQL, Elastic, Kafka, NGINX, Kubernetes, Apache Spark, MongoDB, Yugabyte, and Ansible.

At Ashnik, we’re committed to enabling success through open, scalable, and future-ready technology solutions.