Every enterprise we speak to is past the AI pilot stage. The board has approved the budget. The first agents are live. Now the harder questions come in: what did the agent do, what did it cost, and who allowed it?
Those questions are now everywhere. Splunk’s State of Observability 2026 surveyed 2,050 IT operations and engineering professionals. 83% are concerned about the unintended consequences of AI agents. 55% cannot accurately control their AI costs. Gartner expects more than 40% of agentic AI projects to be cancelled by the end of 2027. The causes it gives are cost, unclear value and weak risk controls. The technology itself is not the problem. In India, the DPDP Rules enter their next phase tomorrow, and full obligations follow in May 2027.
Our view is simple. AI will scale only as far as you can see it, control it and prove it works. That rests on three things: Data, Access and Observability. This edition takes each one from strategy to practice.
In this edition
Observing the AI-Enabled and Agentic Enterprise: Our practitioner’s guide for CIOs and CTOs. We follow one banking agent through a real dispute workflow and show the dashboards that leadership, IT Ops and governance teams each need.
Something to Ponder: Why Every Application Team Keeps Rebuilding the Same Traffic Logic. Vikrant Nalawade explains why routing, masking and AI calls keep ending up inside every application, and what that costs in speed and auditability.
A Tale of Three Platforms. Sudheer Kumar on three BFSI organisations running Solaris, Linux on IBM Z and AIX. All three reached unified Observability without replacing a single core system.
Beyond Application Availability: How Ashnik Used Elastic Synthetic Monitoring to Validate Business-Critical Customer Journeys. Ten customer journeys, built and live in production. Green dashboards are no longer enough. This is how we confirm customers can actually check out.
Each piece starts from a real problem we have worked on with customers. We hope you find something here worth taking into your next architecture review.
Abhishek Singh, Marketing Manager
